Are phone calls still the best way to do business?

By in Daily Posts
Written Jan 16th, 2017 — Published May 24th, 2017

Phone calls are what email should have been.

I’ll bet business became way less fun when email took off. How crazy would it have been to run a business in the 1950s, with telephone calls and typewriters?

How amazing are our opportunities now? For video calls, online team chats, and more.

But we’ve yet to take advantage of them.

You know what would be great?

A video team chat that is searchable and randomly accessable. You record your part of the conversation, it gets instantly transcribed and tagged.

Speech and physical expression is how people naturally communicate, and have for thousands of years. But it lacks the benefits of text, which you can review instantly and skim easily.

If we can pack the benefits of both into a single system, the benefits would be unimaginable.

It’s just a bit of a user interface nightmare, but I’m sure there are creative engineers and designers who could make it happen.

That product would change the world. Feel free to steal my idea.

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